Privacy Policy

Last updated: May 24, 2026

This Privacy Policy explains how GlamOrb collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us when you place an order, create an account, subscribe to our emails, contact customer support, or interact with our website.

This information may include:

• Your name.
• Email address.
• Phone number.
• Billing and shipping address.
• Order details and purchase history.
• Payment-related information.
• Customer support messages and communication history.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, pixels, and similar technologies.

This may include:

• IP address.
• Browser type and device information.
• Pages viewed on our website.
• Time spent on our website.
• Referring websites or traffic sources.
• Interaction with ads, emails, or website features.

3. How We Use Your Information

We use the information we collect to operate our store, process orders, improve our services, and provide a better customer experience.

We may use your information to:

• Process and fulfill your orders.
• Send order confirmations, shipping updates, and customer service messages.
• Respond to questions, requests, or complaints.
• Improve our website, products, and services.
• Detect and prevent fraud, abuse, or unauthorized activity.
• Send promotional emails or marketing messages, where permitted.
• Measure advertising performance and website activity.
• Comply with legal, tax, accounting, or regulatory obligations.

4. Payment Information

Payment transactions are processed securely by third-party payment providers. GlamOrb does not store complete credit card details on our own servers.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, remember your preferences, analyze website traffic, and support marketing or advertising activities.

Cookies may help us understand how visitors use our website and allow us to show more relevant content or advertisements.

6. Email and SMS Marketing

If you subscribe to our email or SMS marketing, we may send you promotional messages, product updates, special offers, and other brand-related communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. SMS marketing messages may include instructions for opting out.

7. Sharing Your Information

We do not sell your personal information in the traditional sense. However, we may share certain information with trusted third parties who help us operate our business.

We may share information with:

• Payment processors.
• Shipping and fulfillment providers.
• Customer support tools.
• Email and SMS marketing platforms.
• Analytics and advertising partners.
• Fraud prevention and security services.
• Legal, accounting, or compliance service providers.

These third parties are only provided with the information needed to perform their services, where applicable.

8. Advertising and Analytics

We may use advertising and analytics tools to understand website performance, measure marketing campaigns, and show relevant ads on other platforms.

These tools may collect information about your device, browsing behavior, and interactions with our website or advertisements.

9. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may retain order records for tax, accounting, fraud prevention, customer service, or legal compliance purposes.

10. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications.
• Request information about how your data is used or shared.

To make a privacy-related request, please contact our support team.

12. International Customers

If you access our website from outside the country where our business or service providers are located, your information may be transferred, stored, or processed in other countries.

By using our website or placing an order, you understand that your information may be processed in countries with different data protection laws than your country of residence.

13. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

GlamOrb reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

We encourage you to review this page periodically to stay informed about how we protect your information.